How do I file a warranty claim?

Should you have a warranty claim, please contact Agio’s Authorized Customer Service. There are several ways Authorized Customer Service can be contacted:

Phone: 1-800-416-3511
Fax: 757-368-0576

or Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it When filing a claim, please be sure to include the following:

Your full name
Complete mailing address
Daytime telephone number including area code
When you purchased your item(s)
Where you purchased your item(s)
The name/model/description of your set
The specific problem you are having
A copy of your receipt
Occasionally, pictures of a damaged item may be necessary to provide better service.