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Authorized Customer Service

Agio firepit and sofa

You’ve invested in the beauty and durability that is Agio. As you enjoy your leisure furniture through the years, you’ll find that we stand behind the product. For warranty inquiries, please call our Authorized Customer Service Center.

Attentive customer service is crucial to your satisfaction and our success, so we strive to efficiently meet your needs.

Address:
Agio USA
1337 Taylor Farm Road, Suite 100
Virginia Beach, VA 23453

Hours:
9:00am – 5:00pm Eastern Time

Telephone: 1-800-416-3511*
Fax: 757-368-0576*
Email: customerservice@va-cs.com

*To expedite your customer service experience, please have the following information available:

  • When you purchased your item(s)
  • Where you purchased your item(s)
  • The name/model/description of your set
  • In some instances, it may be necessary to fax, mail, or email a picture of your item(s).

Fill out the form below to contact us by email.

  • Date Format: MM slash DD slash YYYY
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Authorized Customer Service: 1-800-416-3511

Copyright © 2021 Agio International Company, LTD. Agio is a registered trademark of Agio International Company, LTD.