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Video Support Center

Assembly, Care and Maintenance of Your Outdoor Room

Fire Pit Support

In this section you’ll find introductory information on your fire pit, how to best utilize the videos you’ll find here, and safety precautions you’ll need to remember when considering when to enlist the help of a gas contractor or professional.

WARNING – improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. For additional instruction and information, please consult the installation, operating and maintenance instructions thoroughly before installing or servicing the equipment.
Choosing a Location for Your Fire Pit

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This video includes guidelines for choosing a site for your fire pit, overhead and side clearance requirements and information on moving/relocating your fire pit and tabletop.

Assembling Your Portable Gas Fire Pit

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Step-by-step, we’ll take you through the entire process of unpacking, positioning and assembly of your fire pit, including installation and placement of igniter battery, lava rocks and fire logs.

Connecting the Liquid Propane Tank

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All of the information you need on housing, placement and connecting your propane tank can be found here. You’ll also learn how to safely check for leaks and natural gas conversion safeguards.

Lighting Your Portable Outdoor Fire Pit

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This video segment will show you all you need to know to safely ignite, operate and shut down your fire pit. Flame controls and operation of tank valves are also discussed.

Troubleshooting – Fire Pit Won’t Light

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First check to make sure your fuel tank does have propane, then use these tips and techniques to restart your fire pit.

Troubleshooting – No Spark at Electrode

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If you’ve ensured that your fire pit’s not starting because your propane tank is empty, here is information on how to check the ignition system and battery.

Troubleshooting – Burner Won’t Stay Lit

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This video will give you a few things to look for if you can light your fire pit, but the flame is not staying lit.

Umbrella Support

Agio’s coordinating umbrellas can extend your days in the sun by providing shade and protection from the sun’s bright rays. The troubleshooting video(s) listed below will show you how to make the most of your outdoor days – with a beautiful Agio umbrella.

Using the Adjustable Tilting Umbrella

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This quick, easy reference video shows you how to operate the crank lever on your umbrella.

Cantilever Umbrella Assembly

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This video will show you how to properly setup and use your Cantilever Umbrella.

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Authorized Customer Service: 1-800-416-3511

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